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Birdeye Social AI
Social Media Management Software

This software helps teams plan, publish, and reply at scale with AI, approvals, and outcome dashboards.

Birdeye Social AI Screenshot

Birdeye Social AI Review

Birdeye Social AI Social Media Management Software scored 3.5 out of 5 Points in the Social Media Management Tools category. 

How we rate πŸ”Ž Full methodology

  • Birdeye Social AI At a Glance

    The platform uses AI agents to craft, publish, and optimize brand-aligned content across all locations to grow reach and deepen loyalty. It offers smarter social planning and publishing, analyzing top posts, competitor content, and trending topics to inspire fresh social content, optimized by channel and scheduled for peak engagement. Human-like contextual responses are generated by an engagement agent that detects sentiment, intent, and priority in every comment, filtering spam and responding in a brand-compliant way.

    Pricing

    Birdeye Social is available for $50 per month for single location accounts. Multi-location accounts are offered at a discounted rate. Users can try Social for free.

    Key Features

    Social Publishing Agent - analyzes top posts, competitor content, and trending topics to inspire fresh social content, optimized by channel and scheduled for peak engagement; Social Engagement Agent - instantly detects sentiment, intent, and priority in every comment, filters out spam, and responds in a brand-compliant way; Reporting Agent - uncovers insights and trends to optimize social strategy, tracking top-performing content, reach, engagement, response trends, and audience growth; Competitor Profile Performance Report - provides in-depth insights into competitors’ social performance, tracking audience growth, publishing patterns, and engagement trends; Multi-location publishing - streamlines social presence across networks and locations, allowing customization of posts for every channel and location; AI Posts - effortlessly creates compelling posts with AI-powered content generation, tailoring content to industry and customers with visual recommendations; Brand AI - uses AI to speak in brand voice, understand business goals, and follow content rules across every post and platform; Social Scheduling - manages social calendar, scheduling posts and drafts across accounts and networks with visual tracking; Best Time to Post - provides AI-powered suggestions on optimal posting times for maximum impact and channel-specific timing; Post Library - builds a library of pre-approved posts for quick publishing by location managers and repurposing successful content

    Supported Platforms

    Facebook;Instagram;X (Twitter);YouTube

    Made for

    Small Business Owners;Marketers
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  • Main Features

    Content Scheduling;Post Publishing;Engagement Management;Performance Analytics;Multi-Platform Integration;Content Calendar;Time Zone Optimization;Engagement Tracking;Competitor Analysis;Comprehensive Reporting

    Integration

    Google Partnership; APIs
    Disclosure: This page contains affiliate links. If you use these links to buy something we may earn a commission β€” this does not affect our ratings. See Affiliate Disclosure.

What is Birdeye Social AI and why do you need it?

This social media management solution leverages AI agents to drive high-impact social media management. The publishing agent streamlines content planning by curating brand-consistent, local content for every location, drawing from top-performing posts, competitor activity, and industry trends. Users can choose how it operates, from drafting to full automation, and it schedules posts for optimal reach and engagement, saving time and ensuring consistency. The engagement agent monitors all interactions, detecting intent, routing to the correct team, and drafting on-brand replies to ensure no interaction is missed. A reporting agent uncovers insights and trends to optimize strategy, tracking top-performing content, reach, engagement, response trends, and audience growth by location or region. The tool also provides in-depth insights into competitors’ performance, including audience growth, publishing patterns, and engagement trends, to help refine strategy. It enables streamlined publishing across multiple locations, allowing customization for each channel and location to deliver personalized, locally relevant content. An AI-powered content generator creates compelling posts, tailoring content to industry and customers, with AI recommending visuals. Brand AI ensures content adheres to brand voice, business goals, and content rules across all platforms. A visual calendar helps manage the social calendar, scheduling posts and drafts across accounts and networks with filters for date, status, channel, location, and region. AI-powered suggestions for the best time to post maximize reach and engagement. A post library allows for building and repurposing pre-approved posts. Automated approval workflows facilitate collaboration and review, ensuring a consistent brand presence. Real-time monitoring of engagement with instant notifications allows for quick responses to questions and comments from a centralized inbox.

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