Brand24
Social Listening Tool

Protect your brand reputation with this AI social listening tool. Measure awareness, analyze competitors, and discover customer insights.

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Brand24 Review

Brand24 Social Listening Tool scored 4.9 out of 5 Points in the Social Listening Tools category.

Brand24 At a Glance

This tool offers real-time media monitoring and sentiment analysis. Track brand mentions across 25 million online sources, including social media, news, blogs, and more. Analyze customer feedback, measure brand awareness, and identify influencers. Use AI-powered features to automate reporting, detect anomalies, and gain a deeper understanding of your brand's online presence.

Pricing

Offers a 14-day free trial, Subscription plans include Individual, Team, Pro, Business, and Enterprise, Monthly costs range from $199 to $599, Custom pricing is available for the Enterprise plan, Annual subscriptions are available with up to 3 months Free; A 30-day money-back guarantee is offered.

Key Features

AI Sentiment Analysis - Identifies and categorizes opinions in text to determine overall sentiment; AI Brand Assistant - Provides detailed insights, competitor analysis, and contextual comparisons for data-driven decisions; AI Insights - Delivers ready-to-use insights with charts, metrics, trend analysis, and strategic recommendations; AI Topic Analysis - Identifies and distinguishes various topics present in internet mentions; Anomaly Detection - Identifies unusual spikes or drops in mentions to address issues or capitalize on trends; Hashtag Tracking - Tracks and analyzes hashtags to identify influencers and monitor brand mentions; Reach Tracking - Measures the extent of content exposure and audience size across online platforms; Influence Score - Identifies sources or authors with the greatest impact.

Supported Platforms

Bluesky;Facebook;Instagram;LinkedIn;Medium;Pinterest;Quora;Reddit;Telegram;TikTok;Tumblr;X (Twitter);Youtube

Made for

Social Media Manager;Agencies;Startups;Professionals;Marketers;Small Business;Enterprises;E-Commerce

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Main Features

Analytics; Sentiment Analysis; Hashtag and Keyword Management; Trend Analysis; Competitor Analysis Tools; Reporting; Influencer Discovery; Engagement Management; Audience Analytics; Content Curation; Reporting; Analytics; KPI Tracking; Campaign Management; Audience Analytics; Analytics; Audience Analytics

Integration

API's; Slack integration

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What is Brand24 and why do you need it?

This tool provides comprehensive social listening and media monitoring, empowering businesses to track and analyze their brand's online presence. Its key features include real-time monitoring of over 25 million online sources, sentiment analysis, and AI-powered insights. Marketers can leverage this tool to access AI-driven insights on social media performance, sentiment, trends, competitors, hashtags, and influencers to optimize strategies and track brand reputation. PR professionals can track mentions, find press releases, analyze audiences, and measure campaign results. Agencies can track the reach and sentiment of media coverage and demonstrate the value of their efforts with personalized reports. SaaS companies can manage and protect their brand reputation and understand the context of discussions around their brand. The tool's AI-driven features, such as AI Insights, Brand Assistant, and Topic Analysis, provide actionable insights and personalized recommendations. Additional features like Anomaly Detection and Emotion Analysis help users quickly identify potential issues and understand customer feelings. With its comprehensive suite of features, this tool is a valuable asset for businesses of all sizes looking to monitor and manage their online reputation.