Brand24
Social Listening Tool

Track brand reputation, analyze competitors, and discover customer insights from 25M+ online sources with real-time data and AI-driven features.

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Brand24 Review

Brand24 Social Listening Tool scored 4.9 out of 5 Points in the Social Listening Tools category.

Brand24 At a Glance

This tool offers real-time media monitoring, sentiment analysis, and AI-driven insights. Track brand mentions, measure reach, and gain customer insights from various online sources. Features include anomaly detection and topic analysis.

Pricing

Offers a 14-day free trial, Subscription plans include Individual, Team, Pro, Business, and Enterprise, Monthly costs range from $199 to $599, Custom pricing is available for the Enterprise plan, Annual subscriptions are available with up to 3 months Free; A 30-day money-back guarantee is offered.

Key Features

AI Sentiment Analysis - Identifies and categorizes opinions in text to determine overall sentiment; AI Brand Assistant - Provides detailed insights, competitor analysis, and contextual comparisons for data-driven decisions; AI Insights - Delivers ready-to-use insights with charts, metrics, trend analysis, and strategic recommendations; AI Topic Analysis - Identifies and distinguishes various topics present in internet mentions; Anomaly Detection - Identifies unusual spikes or drops in mentions to address issues or capitalize on trends; Hashtag Tracking - Tracks and analyzes hashtags to identify influencers and monitor brand mentions; Reach Tracking - Measures the extent of content exposure and audience size across online platforms; Influence Score - Identifies sources or authors with the greatest impact.

Supported Platforms

Bluesky;Facebook;Instagram;LinkedIn;Medium;Pinterest;Quora;Reddit;Telegram;TikTok;Tumblr;X (Twitter);Youtube

Made for

Social Media Manager;Agencies;Startups;Professionals;Marketers;Small Business;Enterprises;E-Commerce

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Main Features

Analytics; Sentiment Analysis; Hashtag and Keyword Management; Trend Analysis; Competitor Analysis Tools; Reporting; Influencer Discovery; Engagement Management; Audience Analytics; Content Curation; Reporting; Analytics; KPI Tracking; Campaign Management; Audience Analytics; Analytics; Audience Analytics

Integration

API's; Slack integration

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What is Brand24 and why do you need it?

This social listening tool helps users monitor and analyze their brand's online presence across various platforms. It tracks mentions from over 25 million online sources in real-time, providing comprehensive insights into brand reputation, customer sentiment, and competitor activities. Key benefits include the ability to identify and address potential issues quickly through anomaly detection, understand customer feelings through emotion analysis, and gain actionable insights with the AI Brand Assistant. Key features include sentiment analysis, topic analysis, hashtag tracking, and reach measurement. The tool is designed for marketers, PR professionals, agencies, and SaaS businesses looking to protect their brand reputation, understand customer feedback, and make data-driven decisions. It offers various plans to suit different needs, from individual users tracking small brands to large enterprises requiring custom solutions. With features like automated reporting, personalized notifications, and integrations with tools like Slack, it streamlines the process of monitoring and managing online brand presence.