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Wati
Business Communication Platform

Personalize communication and sell more using WhatsApp Business API. Automate marketing, sales, service, and support today!

Wati Review

Wati Business Communication Platform scored 1.5 out of 5 Points in the Tools category. 

  • Wati At a Glance

    Connect with customers using WhatsApp and improve response rates. Automate conversations with chatbots and custom workflows. Use a shared team inbox to provide stellar support. Integrate with tools like Zoho, Shopify, and HubSpot. Trusted by 10,000+ customers.

    Pricing

    Wati offers a 7-day free trial. A pay-as-you-go plan is available for businesses that only want to send bulk campaigns. This plan includes 500 messages valid for 3 months for ₹999. Growth Pro and Business plans are also available with monthly and annual billing options. Additional charges apply for conversations and additional users.

    Key Features

    Shared Team Inbox - Enables team collaboration and efficient support on WhatsApp; Broadcast & Bulk Messages - Facilitates personalized campaigns and targeted messaging to engage a wider audience; No Code Chatbot - Allows creation of chatbots without coding for instant responses; Custom Notifications - Re-engages visitors and increases conversions through tailored alerts; Native Integrations - Connects with preferred software for streamlined workflows.

    Supported Platforms

    Facebook;Instagram;WhatsApp

    Made for

    Social Media Manager;Agencies;Startups;Small Business;E-Commerce;Marketers;Sales Manager;Professionals
  • Main Features

    Content Scheduling; Engagement Management; Multi-Platform Integration; Engagement Tools; Multi-Account Management; Auto-Replies; Team Collaboration Tools; Message Management; User Engagement Tracking; Moderation Tools; Content Scheduling and Publishing; Sentiment Analysis

    Integration

    Zoho CRM; Shopify; WooCommerce; Zapier; HubSpot; Pabbly Connect; Make aka Integromat; Google Sheet Sender; Klaviyo; Zoho Flow; Salesforce.

What is Wati and why do you need it?

This tool leverages the WhatsApp Business API to automate and enhance customer communication. Key features include Broadcast & Bulk Messages for personalized campaigns, No-Code Chatbots for instant responses, and a Shared Team Inbox for collaborative support. Businesses can integrate with tools like Zoho CRM, Shopify, and HubSpot to streamline workflows. The platform supports multiple WhatsApp numbers and custom notifications. It is designed for marketing agencies, sales teams, customer support, and e-commerce businesses. It helps businesses engage prospects, improve response rates, and upscale with multiple users on a single number. Automate follow-ups, tag contacts, and generate reports. E-commerce businesses can use the WhatsApp Catalog and Shopify templates. The tool offers 24/7 support and is trusted by over 10,000 customers across 160+ countries. It helps businesses achieve higher customer satisfaction and increased ROI by funneling leads to WhatsApp.

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