Sprinklr Insights
Social Listening

Unlock actionable insights with AI. This platform unifies data from 30+ channels, powering critical business decisions and brand monitoring.

Visit Sprinklr Insights

Sprinklr Insights Review

Sprinklr Insights Social Listening scored 3.6 out of 5 Points in the Social Listening Tools category.

Sprinklr Insights At a Glance

Sprinklr Insights delivers real-time consumer, competitor, and market insights. It unifies data from 30+ channels, leveraging AI for brand monitoring and swift crisis response.

Pricing

Request Demo

Key Features

Voice of the Customer - Gain insights about customers, capture feedback on products/services, and manage online reputation; Brand Monitoring - Track brand mentions and KPIs across channels, detect trends, monitor sentiment, and benchmark against competition; Crisis Management - Detect threats to brand reputation early, get real-time notifications, and route insights to relevant teams; Competitor Insights - Benchmark PR and brand KPIs against competition, compare against competitors’ products, and identify differentiators; AI-Powered Insights - Discover trends, themes, and root causes with specialized AI and generative AI, and get actionable recommendations; Unified-CXM Platform - Customize reports, create data visualizations, and share insights with scheduled exports and automated newsletters; Social Listening - Get real-time industry, customer, and competitor insights from millions of data sources; Visual Insights - Monitor beyond text with AI-powered image detection capabilities and unlock insights based on visual data; Product Insights - Capture customer feedback on products, generate actionable insights, and benchmark against competition using verticalized AI models; Location Insights - Understand customer feedback on store performance, manage location-specific online reputation, and proactively resolve issues

Supported Platforms

Facebook;Instagram;LinkedIn;X (Twitter);YouTube

Made for

Marketers;Agencies;Corporates;E-Commerce

Visit Sprinklr Insights See Alternatives
Main Features

Real-Time Monitoring; Sentiment Analysis; Keyword Tracking; Trend Analysis; Competitor Analysis; Comprehensive Reporting; Data Collection and Aggregation; KPI Tracking; Audience Engagement Analysis

Integration

APIs; Data Import

Visit Sprinklr Insights See Alternatives

What is Sprinklr Insights and why do you need it?

Sprinklr Insights is an AI-first consumer intelligence suite designed to provide real-time insights into consumer behavior, market trends, and competitive landscapes. It aggregates data from over 30 channels, enabling businesses to make informed decisions and protect their brand reputation. Key benefits include voice of the customer analysis, brand monitoring, crisis management, and competitive insights. The platform allows users to track brand mentions and KPIs, detect emerging trends, monitor sentiment, and benchmark performance against competitors. Its AI capabilities facilitate the early detection of threats to brand reputation, enabling swift responses. Sprinklr Insights also offers features for comparing products against competitors and identifying gaps in offerings. It integrates with existing tech stacks, unifying data across engagement, sales, marketing, advertising, and customer service teams. Sprinklr Insights is suited for enterprises seeking to improve customer experiences, drive business growth, and build stronger brands.