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Sprinklr Insights
Social Listening

Unlock actionable insights with AI. This platform unifies data from 30+ channels, powering critical business decisions and brand monitoring.

Sprinklr Insights Screenshot

Sprinklr Insights Review

Social Listening All Categories
DEAL%
3.1 /5
Sprinklr Insights Social Listening scored 3.1 out of 5 Points in the Social Listening Tools category. See how we rate 🔎
Sprinklr Insights delivers real-time consumer, competitor, and market insights. It unifies data from 30+ channels, leveraging AI for brand monitoring and swift crisis response.

Main Focus

Analytics & Reporting; Listening & Monitoring; Social Media Management

Made for

Marketers;Agencies;Corporates;E-Commerce

Supported Platforms

Facebook;Instagram;LinkedIn;X (Twitter);YouTube
📢
Sponsored

Key Features

Voice of the Customer - Gain insights about customers, capture feedback on products/services, and manage online reputation; Brand Monitoring - Track brand mentions and KPIs across channels, detect trends, monitor sentiment, and benchmark against competition; Crisis Management - Detect threats to brand reputation early, get real-time notifications, and route insights to relevant teams; Competitor Insights - Benchmark PR and brand KPIs against competition, compare against competitors’ products, and identify differentiators; AI-Powered Insights - Discover trends, themes, and root causes with specialized AI and generative AI, and get actionable recommendations; Unified-CXM Platform - Customize reports, create data visualizations, and share insights with scheduled exports and automated newsletters; Social Listening - Get real-time industry, customer, and competitor insights from millions of data sources; Visual Insights - Monitor beyond text with AI-powered image detection capabilities and unlock insights based on visual data; Product Insights - Capture customer feedback on products, generate actionable insights, and benchmark against competition using verticalized AI models; Location Insights - Understand customer feedback on store performance, manage location-specific online reputation, and proactively resolve issues

Pricing

Request Demo
APIs; Data Import
Analyzing post performance; generating reports; measuring ROI; Monitoring brand conversations; analyzing industry trends; observing competitors; Planning and publishing content across multiple platforms; managing posting schedules
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Tool Info

Listed since
Last updated
Vendor Sprinklr
Verified TRUE
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What can Sprinklr Insights do and why should you use it?

Sprinklr Insights is an AI-first consumer intelligence suite designed to provide real-time insights into consumer behavior, market trends, and competitive landscapes. It aggregates data from over 30 channels, enabling businesses to make informed decisions and protect their brand reputation. Key benefits include voice of the customer analysis, brand monitoring, crisis management, and competitive insights. The platform allows users to track brand mentions and KPIs, detect emerging trends, monitor sentiment, and benchmark performance against competitors. Its AI capabilities facilitate the early detection of threats to brand reputation, enabling swift responses. Sprinklr Insights also offers features for comparing products against competitors and identifying gaps in offerings. It integrates with existing tech stacks, unifying data across engagement, sales, marketing, advertising, and customer service teams. Sprinklr Insights is suited for enterprises seeking to improve customer experiences, drive business growth, and build stronger brands.

Which Support is available?

The website offers a Help Center, Release Notes, and Contact Us options, suggesting accessible support. Guides, reports, blogs, and events are available as learning resources.

Why should you try it?

Test Sprinklr Insights to unify data from 30+ channels, leverage AI for 90%+ accuracy, and gain real-time consumer, competitor, and market insights.

How does it help you?

A telecom company reduced response time by 70%. A cruise company saved $15,000 in 2 weeks. An entertainment company saved 2000+ workdays via automation.
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