Sprinklr Social
Social Media Management

Sprinklr Social is an AI-powered social media management platform designed for enterprises managing multiple brands and teams. It offers broad channel coverage, supporting 30+ digital channels, ensuring no customer interaction is missed. Key benefits include best-in-class AI for automating social media management, generating content, and providing industry-leading generative AI capabilities. The platform ensures on-brand engagements with custom approval workflows, governance rules, and moderation processes. It integrates consumer intelligence, marketing, and customer service on a single platform. Sprinklr Social helps streamline publishing, enhance employee participation, streamline reporting and analytics, reduce customer churn, and leverage social commerce. It is ideal for businesses looking to enhance their social media presence, customer engagement, and brand reputation. Its AI capabilities include AI-powered automation, content recommendations, sentiment analysis, and intuition moderation. Sprinklr Social distinguishes itself with features like global customer experience management, an AI-first approach, enterprise-grade governance, a unified data layer, and extensive customizability. Reporting capabilities include a unified dashboard, platform-specific metrics, customizable reports, and automated reports.